Shaping culture from the inside out: The power of workplace design
For over 10 years, we’ve helped shape both customer-facing and office environments for the Met Police....
In retail, rebranding is often seen as a cosmetic refresh. In reality, it’s a strategic opportunity to redefine how a destination is positioned, experienced, and valued.
At The Liberty, Romford our approach started with a clear vision: “The Pride of Romford. Everyday Better.”
From this, we built a brand grounded in meaningful values — Family & Community, Civic Pride, Dependability, and Value — shaping not just how the centre looks, but how it feels and performs.
This wasn’t just identity. It was alignment.
A consistent brand now runs across every touchpoint — from communications and wayfinding to the physical environment — creating:
• A stronger sense of place and local connection
• Clearer, more confident customer journeys
• A more cohesive and engaging experience
• A repositioned destination with renewed relevance
Because when vision and values are embedded into the environment, brand becomes more than visual — it becomes experiential.
At Beyond London, we use brand as a strategic tool to shape perception, drive engagement, and support long-term asset performance.
Because successful destinations aren’t just refreshed.
They’re redefined.