Link Street

Located between Grand Central Station and the Bullring in Birmingham, an outdated and overlooked mall presented a unique opportunity to transform this tired space into a stand-alone retail destination with its own distinct offer and tenant mix from its neighbours. The goal was to introduce a curated selection of boutique retailers that would appeal to a younger, trend-driven audience.

Signage & wayfinding Interior concept design Interior refurbishment Project management Lighting design Asset enhancement Customer experience strategy Retail design & project management
barber barber pop up unit in link street shopping mall Beyond London Link Street BrirminghamCustomer Experience design Interior Design Retail Design Signage & Wayfinding
beyond London

What we delivered

We developed Link Street – a vibrant retail hub with a refined, contemporary edginess. The design focused on clarity and impact, using a clean monochrome palette, we stripped out the ceiling and used white box-style shop frontages to give the retailers maximum stand-out. Angled lighting and dynamic floor patterns guided customers through the space, creating cohesion while amplifying each brand’s presence and draw customers in.

irregular choice pop up unit in link street shopping mall Beyond London Link Street BrirminghamCustomer Experience design Interior Design Retail Design Signage & Wayfinding
link street shopping centre pop up stores and food hall Beyond London Link Street BrirminghamCustomer Experience design Interior Design Retail Design Signage & Wayfinding

Why it was game changing

Link Street has emerged as a standout destination in its own right. It has successfully attracted a mix of fresh, youth-focused brands into the heart of Birmingham, establishing itself as a go-to location for pop-up retail. Continually evolving, this innovative shopping mall now delivers an engaging and ever-changing experience that complements the city’s wider retail offer.

Interior design with customers walking through Link Street Beyond London Link Street BrirminghamCustomer Experience design Interior Design Retail Design Signage & Wayfinding shopping centre

“The Beyond team with their specialist expertise has assisted Hammerson across our UK assets, driving the standards of retail design and delivering some great outcomes across the portfolio.”

Judith Kelly, Head of Retail Design and Delivery for Hammerson
Pop up stores in Link Street shopping centre, Birmingham Beyond London Link Street BrirminghamCustomer Experience design Interior Design Retail Design Signage & Wayfinding